Define the engagement first
Scope, deliverables, responsibilities, pricing, timelines and any partnership terms are agreed in a written proposal. An inquiry does not create a contract or promise a business result.

Understand how business architecture engagements are scoped: assessment, priorities, implementation, milestones, responsibilities, and current written proposals.
Scope, deliverables, responsibilities, pricing, timelines and any partnership terms are agreed in a written proposal. An inquiry does not create a contract or promise a business result.
Understand the company’s goals, existing structure, systems and constraints before selecting a package. Remote support and on-site implementation are separate scope decisions.
Discuss deliverables, cadence, access, responsibilities, milestones, fees and acceptance criteria in writing. Historical website packages do not determine a new engagement’s price or terms.
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